Frequently Asked Questions

Frequently Asked Questions

Our Frequently Asked Questions (FAQ) section is designed to provide quick and helpful answers to common queries about our services, trips, and policies. Whether you’re curious about booking procedures, trip preparation, cancellation policies, or travel essentials, this section aims to address your concerns and ensure a smooth and enjoyable experience with Ghale Treks.

General Information

  1. What is Ghale Treks & Expedition Pvt. Ltd.?
    Ghale Treks & Expedition Pvt. Ltd. is a leading trekking and expedition company in Nepal, offering a range of adventure travel experiences in the Himalayas and beyond.
  2. What type of trips do you offer?
    We offer a range of trips, including trekking, expeditions, adventure travel, and cultural tours in Nepal and beyond.
  3. Who is your target audience?
    Our trips are designed for adventure-seekers, trekkers, and travelers of all ages and skill levels.

Booking and Payment

  1. How do I book a trip?
    You can book a trip online Book and Buy system or by contacting us through our website, email, or phone.
  2. What is the payment policy?
    We require a deposit to secure your booking, with the balance due 30 days prior to departure. either you can pay full trip payment through online or wire transfers.
  3. Do you accept credit cards?
    Yes, we accept major credit cards, including Visa, Mastercard, and American Express.

Safety and Emergency

  1. What safety measures do you take?
    We prioritize safety and take necessary measures to ensure the well-being of our clients, including providing guides, porters, and first aid kits.
  2. What happens in case of an emergency?
    In case of an emergency, we have a 24-hour emergency contact system in place to ensure prompt assistance.

Logistics and Equipment

  1. What type of equipment do you provide?
    We provide all necessary equipment, including tents, sleeping bags, and trekking gear.
  2. What is the luggage limit?
    We recommend clients bring a backpack with a maximum weight of 20 kg.
  3. Do you provide porter service?
    Yes, we offer porter service for clients who prefer not to carry their own luggage and each porter has carry weights limits maximum 25 kg.

Health and Fitness

  1. Do I need to be physically fit to join your trips?
    Yes, our trips are designed for physically fit individuals who are comfortable with moderate to challenging physical activity.
  2. What health insurance do you recommend?
    We recommend clients purchase travel insurance that covers medical evacuation and other medical expenses.

Cancellation and Refund

  1. What is your cancellation policy?
    We have a flexible cancellation policy that allows clients to cancel or change their bookings up to 30 days prior to departure.
  2. Do you offer refunds?
    Yes, we offer refunds for cancellations made within the cancellation period.

Other Questions

  1. Can I customize my trip?
    Yes, we can customize our trips to meet your specific needs and preferences.
  2. Do you offer solo travel options?
    Yes, we offer solo travel options for individuals who prefer to travel alone.
  3. Can I book a private tour?
    Yes, we offer private tours for groups of friends or family.

Here’s an expanded version of the FAQ page, including sections on Trekking and Hiking, Mountaineeing, Hotels, Visa, Things To Do, and Essential Information in Nepal and Beyond:

Trekking and Hiking

  1. What are the most popular trekking routes in Nepal?
    We offer a range of trekking routes, including the Everest Base Camp Trek, Annapurna Circuit Trek, Langtang Valley Trek, and Manaslu Circuit Trek.
  2. What is the best time to go trekking in Nepal?
    The best time to go trekking in Nepal is during the spring (March-May) and autumn (September-November) seasons when the weather is clear and temperatures are mild.
  3. Do you offer guided trekking tours?
    Yes, we offer guided trekking tours with experienced guides and porters to ensure a safe and enjoyable journey.

Mountaineeing

  1. What are the most popular climbing routes in Nepal?
    We offer a range of climbing routes, including Mount Everest, Annapurna I, Manaslu, and Dhaulagiri.
  2. What are the requirements for climbing in Nepal?
    Climbers must have prior climbing experience and obtain a climbing permit from the Nepalese government before attempting a climb.
  3. Do you offer climbing guides and support services?
    Yes, we offer climbing guides and support services to help climbers achieve their summit goals.

Hotels

  1. What type of accommodations do you offer?
    We offer a range of accommodations, including budget-friendly guesthouses and luxury hotels.
  2. How do I book a hotel room?
    You can book a hotel room through our website or by contacting us directly.
  3. What amenities do your hotels offer?
    Our hotels offer amenities such as Wi-Fi, laundry service, and room service.

Visa

  1. Do I need a visa to visit Nepal?
    Yes, visitors to Nepal require a visa to enter the country.
  2. How do I obtain a visa?
    You can obtain a visa at the Nepalese embassy or consulate in your home country or at Tribhuvan International Airport in Kathmandu.

Things To Do

  1. What are some popular activities to do in Nepal?
    Some popular activities to do in Nepal include hiking, trekking, mountain biking, rafting, and wildlife watching.
  2. Can I participate in cultural activities?
    Yes, we offer cultural activities such as homestays and cooking classes to help you experience Nepalese culture firsthand.
  3. Do you offer adventure activities such as bungee jumping and paragliding?
    Yes, we offer adventure activities such as bungee jumping and paragliding for thrill-seekers.

Essential Information

  1. What is the best way to get around Nepal?
    The best way to get around Nepal is by taxi or bus.
  2. What is the local currency in Nepal?
    The local currency in Nepal is the Nepalese rupee (NPR).
  3. What are some essential items to bring with me on my trip?
    Some essential items to bring with you on your trip include comfortable hiking shoes, layers of clothing for changing weather conditions, sunscreen, insect repellent, and medication.

Contact Us

If you have any further questions or concerns, please don’t hesitate to contact us at info@ghalegroup.com. We look forward to helping you plan your next adventure!