Terms and Conditions

TERMS AND CONDITIONS

1. INTRODUCTION

Ghale Treks & Expedition Pvt. Ltd. (“Ghale Treks”) is a company incorporated in Nepal, and its website is operated by us. These Terms and Conditions govern the use of our website and the services provided by Ghale Treks.

2. ACCEPTANCE

By accessing, using, or browsing our website or any services provided by Ghale Treks, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

3. DEFINITIONS

In these Terms and Conditions, the following terms shall have the following meanings:

• “Booking” means a booking made by a customer for a trekking or expedition package or other service provided by Ghale Treks.
• “Customer” means a person who makes a Booking or uses the services provided by Ghale Treks.
• “Services” means the trekking or expedition packages, travel arrangements, and other services provided by Ghale Treks.
• “Trekking or Expedition Package” means a package tour offered by Ghale Treks that includes trekking or expedition activities, accommodation, and other services.

4. BOOKING AND PAYMENT

4.1 A Booking is made when a customer submits a booking request to Ghale Treks through our website or through one of our authorized representatives.

4.2 A Booking is confirmed when Ghale Treks sends a confirmation email to the customer.

4.3 Payment terms: full payment must be made at the time of booking to secure the booking. Payment can be made through our website or through bank transfer.

5. CANCELLATION AND REFUND POLICY

5.1 Cancellation: If a customer cancels a Booking, Ghale Treks reserves the right to retain any deposit or part of the payment as cancellation fees.

5.2 Refund: If a customer cancels a Booking, Ghale Treks will refund any amount paid minus the cancellation fees.

6. CHANGES TO THE ITINERARY

6.1 Changes: Ghale Treks reserves the right to make changes to the itinerary due to unforeseen circumstances such as weather conditions, political unrest, or natural disasters.

6.2 Notification: In the event of changes to the itinerary, Ghale Treks will notify customers promptly.

7. RISK AND RESPONSIBILITY

7.1 Risk: Customers are responsible for their own safety and well-being during the trekking or expedition package.

7.2 Responsibility: Ghale Treks is not responsible for any loss, damage, or injury sustained during the trekking or expedition package.

8. FORCE MAJEURE

8.1 Force Majeure: In the event of unforeseen circumstances such as natural disasters, political unrest, or war, Ghale Treks reserves the right to cancel or modify the trekking or expedition package without notice.

9. INDEMNITY

9.1 Indemnity: Customers agree to indemnify Ghale Treks against any claims, damages, or expenses arising out of or in connection with their use of our services.

10. GOVERNING LAW

10.1 Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of Nepal.

11. DISPUTE RESOLUTION

11.1 Dispute Resolution: Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through arbitration in accordance with the Arbitration Act of Nepal.

12. ENTIRE AGREEMENT

12.1 Entire Agreement: These Terms and Conditions constitute the entire agreement between Ghale Treks and customers, and supersede all prior negotiations, understandings, and agreements between the parties.

13. AMENDMENTS

13.1 Amendments: Ghale Treks reserves the right to amend these Terms and Conditions at any time without notice.

14. EFFECTIVENESS

14.1 Effectiveness: These Terms and Conditions are effective as of 01 Oct. 2024 and supersede all prior versions of our Terms and Conditions.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Please note that these Terms and Conditions are subject to change from time to time without notice, so it is your responsibility to check back regularly for any updates or changes.

[updated 01 October 2024]